Tool · Document management

Every document, in its place, from application to last payment.

IDs, income proofs, contracts, appraisals, guarantees and signed promissory notes, in one file per customer and per loan. Each product asks for exactly the documents it needs, your team can ask for a correction in one click, and every version is kept, from your team's signature to the customer's.

Why it matters

01

Documents live everywhere.

Email attachments, WhatsApp photos, shared drives and paper folders.

02

Fixing a document means chasing people.

A blurry ID or an outdated statement turns into days of emails and calls.

03

Nobody knows which version counts.

Contracts and policies change, and proving which version the customer signed or accepted takes days.

What it does

A checklist per product

Each loan product asks for its own documents, and each file shows at a glance what's received, approved, missing or waiting for a correction.

01 / 05
backoffice.yourbrand.com/documents/checklists/vehicle-loan

Products

Vehicle loan5 docsPersonal loan3 docsMortgage9 docsMicrocredit2 docs

Required documents · Vehicle loanLive

DocumentAsked forProvided by
ID documentAt applicationCustomerRequired
Proof of incomeAt applicationCustomerRequired
Vehicle invoiceBefore disbursementCustomer or dealerRequired
Loan contractBefore disbursementSigned onlineRequired
Promissory noteBefore disbursementSigned onlineRequired

LN-40218 · Carlos P.1 correction

Proof of income waiting for a correction · promissory note missing

LN-40225 · Diana R.Complete

5 of 5 approved

LN-40229 · Jorge L.In review

2 received, waiting for review · 1 missing

ApprovedReceivedCorrection requestedMissing
Your app
Proof of incomeTake a photoChoose a file
Your website
Drop your file here
or browse
WhatsApp
Back office
LN-40231 · Paula V.+ Add document

Arrived today4 documents

DocumentLoan fileFromTimeStatus
Vehicle invoiceLN-40218 · Carlos P.App10:14To review
PayslipLN-40229 · Diana R.WhatsApp10:12To review
ID documentLN-40230 · Jorge L.Website09:57Approved
Property appraisalLN-40231 · Paula V.Back office09:40Approved

Review · Proof of income · LN-40218Correction requested

statement-feb.pdf
v1 · uploaded Mar 3 from WhatsApp

Reason sent to the customer

This statement is older than 30 days. Please upload this month's.

ApproveAsk for a correction

What happens nextAutomatic

Notification sent to Carlos P. with a link to the documents stepMar 5 · 09:02

Carlos P. opened the link and went straight to proof of income09:40

Version 2 uploaded, the rest of the file unchanged09:41

Approved by L. Torres · the file updates on its own10:05

Contract · LN-40218Signed by both

v2Signed by the customerCarlos P. · Mar 6 · 18:12Current
v1Signed by your teamM. Gómez · Mar 6 · 10:22Kept

Both versions stay in the file, each with its date and who signed it.

Data-processing policy · Carlos P.Accepted

v3Accepted in the appMar 3 · 09:14 · version in forceCurrent
v2Accepted on the websiteJan 12, 2025Kept
v1Accepted at the branchAug 4, 2023Kept

Proof of which version the customer accepted, and when.

Vehicle loan contract

LN-40218 · Carlos P. · $62,000,000 · 60 months

M. GómezFor YourBrand · v1 · 10:22
Carlos P.Borrower · v2 · 18:12

Signatures · LN-40218Signed by both

M. Gómez signed for YourBrand · version 110:22

Contract and promissory note sent to Carlos P.10:23

Carlos P. signed the contract · version 218:12

Carlos P. signed promissory note PN-7712018:13

Both versions stored with loan file LN-4021818:13

Carlos P. vehicle loan3 results · 0.2 s
Customer: Carlos P.Loan: LN-40218Type: any
Contract · v2LN-40218 · Carlos P. · Mar 6Signed by both
Proof of income · v2LN-40218 · Carlos P. · Mar 5Approved
Promissory note PN-77120LN-40218 · Carlos P. · Mar 6Signed

History · ContractLogged

Signed by M. Gómez, version 1Mar 6 · 10:22

Signed by Carlos P., version 2Mar 6 · 18:12

Approved by L. Torres, operationsMar 6 · 18:30

Viewed by the audit teamJun 12 · 09:15

Visible to credit, operations and audit roles only

How it works

backoffice.yourbrand.com/documents/checklists/vehicle-loan
Step 1 of 6Checklist set per productYou choose which documents each loan product requires.

Signed promissory notes can also go into central custody.

See digital notes and custody

AI in this tool

AI · 01

Documents checked as they arrive. AI verifies ID documents and flags files that look altered or don't match the applicant.

Use it with Cowally, or on its own.

API MCP

Questions about document management

Yes. You set the checklist for each loan product.

Yes. They get a notification and a link straight back to that step.

Yes. Every version is kept with its date and who created or signed it.

Yes, with electronic signature, by your team and by the customer, and every signed version is stored with the loan.

Only the people whose role allows it, and every view and change is recorded.

See a complete loan file, without the folders

In one session we'll set up the checklist for one of your products and follow a file through a correction and two signatures.

Which describes you?

We reply within one business day.